CMS (Content management systems) are too often abused.

We facilitate and deliver the cut-over of old, outdated and unsustainble opensource CRM solutions like SugarCRM, which we are converting for a Telco player with our team of PHP developers right now.

Sugar CRM is supposed to bring the following benefits

  • Shorten sales cycles
  • Retain more customers
  • Increase employee productivity
  • Improve inter-departmental communication
  • Close the gaps in your sales and customer service processes
  • Integrate with other business systems

Sugar CRM is supposed to refine the process for better results

  • Better understand the needs of every individual customer
  • Empower every user to engage successfully with their customers
  • Deliver a consistent experience every time
  • Access anytime, anywhere – at work, at home, on the go

Unfortunately, deep customization to make any CMS into something other than online content management usually leads to a lack of upgradability and high complexity which can become unsustainable to the business.